Booking Information

 

Once you have completed an initial meeting with us and you are happy to proceed, Waggy Walks 4 Dogs will send you a service Quote. 

 

The service charge will be broken into two parts:

  • 50% non-refundable deposit

  • 50% service balance

 

Please note that for bookings on (or including) a Public Holiday - the Public Holiday date is charged at time and a half, and bookings made over the Christmas an New Year periods are subject to additional charges.

 

Boarding and Bespoke Clients - When To Pay:

  • The 50% non-refundable deposit is required within 3 days of the Quote issue date

  • The 50% service balance for the service is required on or before the date of service

  • Cash may be paid on the day, or please allow sufficient time for electronic transfers to clear prior to the service start date. 

Regular Clients - When To Pay:

  • A deposit may not be requested, however the cancellation policy remains in force for the full month of service

  • The amount in total for the coming months services is due on the first day of service within that month

  • Cash may be paid on the first day of service, or please allow sufficient time for electronic transfers to clear prior to the service start date for the month

If your circumstances change and you do not wish to proceed with your Quote, please let us know so that we can release the dates to other customers as quickly as possible.  On expiry of the Quote, it may not be possible to contact you before issuing the dates to other customers, so please contact us before sending a deposit for an expired quote.

 

How To Pay:

Waggy Walks 4 Dogs accept cash or direct bank transfer.  Details on how to pay can be found at the bottom of your service Quote.

 

A copy of our Terms and Conditions is available on request, and is sent out as part of the registrations process.

 

Cancellations:

The 50% deposit is non-refundable when services are cancelled.

72 hours notice is required for the cancellation of Home Boarding services, or the full price is charged.   

24 hours notice is required for all services other than Home Boarding, or the full price is charged.

Please note that in some circumstances regular customers are not asked to pay a deposit, however in the event of cancellation the 50% charge for cancelled dates still applies, as does the cancellation policy apply to those paying in cash.

Any questions?

 

Please take a look at our

FAQ pages

or

CONTACT US

◦ Short Notice Pet Feeding ◦ Papillion Dog Walker Cove ◦ Short Notice Puppy Home Visits ◦ 

◦ Dog Walking Farnborough ◦ Toy Dog Walker Fleet ◦ Puppy Dog Walking Southwood ◦ Small Dog Walker Cove ◦

◦ Jack Russell Day Care Southwood ◦ Parson Russell Dog Walker Farnborough ◦

◦ Whippet Walker Farnborough ◦ Whippet Day Care Southwood ◦ Pug Day Care Cove ◦

Smaller Dog Day Care, Boarding, Walking and Pet Care Services in and around Farnborough, Hampshire 

Boarding Licence: 18/00826/AWRHOM 

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